A Contrastive Framework with User, Item and Review Alignment for Recommendation

Learning effective latent representations for users and items is the cornerstone of recommender systems. Traditional approaches rely on user-item interaction data to map users and items into a shared latent space, but the limiting factor is often data sparsity. While reviews could mitigate this sparsity, existing review-aware recommendation models may not have fully exploited their potential. First, they typically rely heavily on reviews as side information or additional features, but reviews are not universal, with many users and items lacking them. Second, such approaches use reviews as supplementary information, allowing potential divergence or inconsistency between the review representations and the user-item space. To overcome these limitations, our work introduces a Review-centric Contrastive Alignment Framework for Recommendation (ReCAFR), which incorporates reviews into the core learning process, ensuring alignment among user, item, and review representations within a unified space. Specifically, we leverage two self-supervised contrastive strategies that not only exploit the review augmentation to alleviate sparsity, but also align the tripartite representations to enhance robustness. Empirical studies on public benchmark datasets demonstrate the effectiveness and robustness of ReCAFR