User-Centric Phishing Detection: A RAG and LLM-Based Approach

The escalating sophistication of phishing emails necessitates a shift beyond traditional rule-based and conventional machine-learning-based detectors. Although large language models (LLMs) offer strong natural language understanding, using them as standalone classifiers often yields elevated false-positive (FP) rates, which mislabel legitimate emails as phishing and create significant operational burden. This paper presents a personalized phishing detection framework that integrates LLMs with retrieval-augmented generation (RAG). For each message, the system constructs user-specific context by retrieving a compact set of the user’s historical legitimate emails and enriching it with real-time domain and URL reputation from a cyber-threat intelligence platform, then conditions the LLM’s decision on this evidence. We evaluate four open-source LLMs (Llama4-Scout, DeepSeek-R1, Mistral-Saba, and Gemma2) on an email dataset collected from public and institutional sources. Results show high performance; for example, Llama4-Scout attains an F1-score of 0.9703 and achieves a 66.7% reduction in FPs with RAG. These findings validate that a RAG-based, user-profiling approach is both feasible and effective for building high-precision, low-friction email security systems that adapt to individual communication patterns.