THE ROLE OF ARTIFICIAL INTELLIGENCE IN STRATEGIC DECISION SUPPORT SYSTEMS

Artificial Intelligence (AI) is a major driving force in many of today's most influential technological advancements. With the introduction of new technologies into business, the impact of AI on how organizations process, analyze and apply information for making smart business decisions continues to expand with increasing sophistication. As organizations grow and adapt to the changing business landscape, the use of AI will continue to be a significant contributor to the way they approach employee recruitment, employee development and employee payroll administration, as well as other key HR functions. The current literature and organizational reporting were reviewed for an in-depth exploration of the opportunities and challenges associated with implementing AI-based decision support systems (DSS) within organizations. The overall goal of this research is to identify patterns of how AI enables organizations to utilize data-driven information for their strategic decision-making capabilities at a global level. Keywords: Artificial Intelligence, Decision Support Systems, Strategic Decision-Making, Machine Learning, Data Analytics.