AI - Powered Local Worker & Service Marketplace

The rapid expansion of the digital economy has created an urgent demand for platforms that bridge the gap between local service providers and users who need skilled labour on demand. Existing solutions either lack intelligent personalization or fail to provide a truly unified experience covering discovery, communication, and payment in a single interface. This paper presents an AI-powered local worker and service marketplace a full-stack web platform that connects users with verified local workers across a wide range of service categories. The system’s defining innovation is an embedded AI chatbot that functions simultaneously as a query-answering assistant, a rule-based recommendation engine, and a semi-automated booking facilitator. Built on a hybrid architecture combining React.js, Node.js, Supabase (PostgreSQL), Redis, Socket.IO, and Razorpay, the platform delivers real-time communication, location-aware search, and secure payment processing in a cohesive experience. The chatbot extracts user intent service type, location, and preference signals—and maps them to relevant worker profiles through a structured filtering pipeline. Experimental evaluation demonstrates improved booking efficiency, reduced search time, and higher user satisfaction compared to conventional service directories. The proposed system establishes a scalable and extensible foundation for next-generation intelligent service marketplaces.