ServiceNow Enterprise Risk Management (ERM): Architecture of an Intelligent Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) and Smart Assessment Engine; International Conference on Intelligent Computing and Sustainable Technologies (ICST 2026)

Presentation Topic: ServiceNow Enterprise Risk Management (ERM): Architecture of an Intelligent Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) and Smart Assessment Engine The submitted materials include Mr. Chanthati's keynote speaker profile, conference agenda, conference website listing, keynote announcement, and supporting conference documentation confirming his invited keynote participation. Conference Source: International Conference on Intelligent Computing and Sustainable Technologies (ICST 2026) https://www.scrs.in/conference/icst2026 Conference Dates: August 1–2, 2026 Contains keynote presentation materials, enterprise architecture diagrams, technical reference architectures, implementation-oriented frameworks, and technical documentation describing an Intelligent Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) Smart Assessment Engine developed on the ServiceNow platform. The presentation materials describe enterprise architectural approaches integrating the following technical domains: Enterprise Architecture Enterprise Artificial Intelligence Governance, Risk, and Compliance (GRC) Integrated Risk Management (IRM) Cloud Computing using the ServiceNow Platform Smart Assessment Engine (ServiceNow) AI Governance and Responsible AI The keynote presents an enterprise architecture that demonstrates how ServiceNow's cloud-native digital workflow platform can integrate governance, enterprise risk management, intelligent assessment frameworks, workflow automation, and artificial intelligence into a unified enterprise solution. The presentation further discusses architectural principles including: Layered Enterprise Architecture Cloud-Native ServiceNow Platform Architecture Modular Service Design Workflow Orchestration API-Driven Enterprise Integration Configurable Assessment Models Role-Based Governance Enterprise Security Data Protection Scalable Digital Workflows The keynote also explores the application of Enterprise Artificial Intelligence within ServiceNow by incorporating intelligent decision support, predictive risk analytics, natural language processing, automated policy mapping, AI-assisted recommendations, and Responsible AI principles to improve enterprise governance while reducing manual effort. The presentation demonstrates implementation-oriented architectural frameworks supporting: Enterprise Governance Enterprise Risk Management Regulatory Compliance Intelligent Risk Assessment Control Evaluation Automated Evidence Collection Business Resilience Enterprise Modernization Intelligent Digital Transformation The keynote architecture illustrates how Enterprise Architecture, GRC, IRM, ServiceNow Cloud Computing, the Smart Assessment Engine, Enterprise Artificial Intelligence, and AI Governance can be integrated into a scalable enterprise platform that strengthens governance, improves operational efficiency, enhances organizational resilience, and supports intelligent enterprise decision-making. The presentation materials correspond to implementation-oriented methodologies documented in Mr. Chanthati's published technical books: Knowledge Base – ServiceNow Development and Implementation and a Custom (Scoped) Application Configuration Guide Using ServiceNow (Recruitment Process Management) (Worldwide ISBN: 979-8-89298-459-1) Mastering AI & Machine Learning in ServiceNow: Intelligent Automation & Data-Driven Solutions (Worldwide ISBN: 979-8-89704-145-9) The keynote presentation, enterprise architecture diagrams, implementation-oriented reference models, technical documentation, and architectural frameworks are derived from and correspond to the published technical works authored by Mr. Sasibhushan Rao Chanthati

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