Expertise Mining for Enterprise Content Management

Abstract

Enterprise content analysis and platform configuration for enterprise content management is often carried out by external consultants that are not necessarily domain experts. In this paper, we propose a set of methods for automatic content analysis that allow users to gain a high level view of the enterprise content. Here, a main concern is the automatic identification of key stakeholders that should ideally be involved in analysis interviews. The proposed approach employs recent advances in term extraction, semantic term grounding, expert profiling and expert finding in an enterprise content management setting. Extracted terms are evaluated using human judges, while term grounding is evaluated using a manually created gold standard for the DBpedia datasource.