AUTOMATED CONVERSATION FEEDBACK

Patent №

US 10,069,971

Granted

2018-09-04

Filed 2014

Owner

AMAZON TECHNOLOGIES, INC.

AI components

4

ml · nlp · speech · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14572547

Visual communication feedback may be provided to a participant of a communication. In various embodiments, systems and/or techniques may analyze a communication involving participants and provide the visual communication feedback for one of more of the participants during or after the conversation. The visual feedback may enable a participant to improve communication or otherwise provide more effective communication during a conversation and/or in subsequent conversations. The conversation may be a voice call conversation and/or a text-based conversation. The visual communication feedback may be provided in real-time, near real-time (i.e., during the communication), or after the communication, possibly as a summary or training tool.

Machine learningNatural languageSpeechAI hardwareH04M 3/5175H04M 3/5133H04M 2201/18H04M 2201/42

AI classification

Natural language1.00
Speech1.00
AI hardware1.00
Machine learning0.96
Evolutionary computation0.03
Knowledge representation0.03
Planning0.01
Vision0.00

Ownership

AMAZON TECHNOLOGIES, INC.

assignment · 353680915

Assignors

SHAW, RONN NEAL, WANG, GUAM WEN WILLIAM

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC