System and Method for Advanced Identification of a Customer to Decrease Wait Time for Prescription
Patent №
US 10,074,084
Granted
2018-09-11
Filed 2011
Owner
WALGREEN CO.
+1 more
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
13286909
In a method for advanced identification of a customer of a pharmacy, identification information of the customer is received at a first pharmacy computing device after an arrival of the customer at a pharmacy location and before an arrival of the customer at a pharmacy pick-up area of the pharmacy location. An identification of the customer is generated based on the received identification information. The identification of the customer is sent to a second pharmacy computing device. Using the second pharmacy computing device, and based on the second pharmacy computing device receiving the identification, an indication is provided to a pharmacy employee that the customer has arrived at the pharmacy location to pick up a previously prepared pharmacy order and that the pharmacy employee is to obtain the previously prepared pharmacy order for pick-up by the customer before the arrival of the customer at the pharmacy pick-up area.
AI classification
Ownership
WALGREEN CO.
assignment · 273180706
IDEO LLC
assignment · 273200392
Assignors
JHAVERI, NIMESH S., DHRUVE, ARCHANA, HILL, HEATHER K., KOZIC, DEJAN, TEBBE, LAURA J., HEALD, SUSAN G.
On an employer assignment, the assignors are typically the inventors.