System and Method for Advanced Identification of a Customer to Decrease Wait Time for Prescription

Patent №

US 10,074,084

Granted

2018-09-11

Filed 2011

Owner

WALGREEN CO.

+1 more

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13286909

In a method for advanced identification of a customer of a pharmacy, identification information of the customer is received at a first pharmacy computing device after an arrival of the customer at a pharmacy location and before an arrival of the customer at a pharmacy pick-up area of the pharmacy location. An identification of the customer is generated based on the received identification information. The identification of the customer is sent to a second pharmacy computing device. Using the second pharmacy computing device, and based on the second pharmacy computing device receiving the identification, an indication is provided to a pharmacy employee that the customer has arrived at the pharmacy location to pick up a previously prepared pharmacy order and that the pharmacy employee is to obtain the previously prepared pharmacy order for pick-up by the customer before the arrival of the customer at the pharmacy pick-up area.

PlanningG06Q 20/20G07F 9/009G06Q 10/0836G06Q 10/109G06Q 20/12G06Q 20/202G06Q 20/3224G06Q 20/4014+6 more

AI classification

Planning0.99
Vision0.02
Knowledge representation0.01
AI hardware0.00
Natural language0.00
Machine learning0.00
Speech0.00
Evolutionary computation0.00

Ownership

WALGREEN CO.

assignment · 273180706

IDEO LLC

assignment · 273200392

Assignors

JHAVERI, NIMESH S., DHRUVE, ARCHANA, HILL, HEATHER K., KOZIC, DEJAN, TEBBE, LAURA J., HEALD, SUSAN G.

On an employer assignment, the assignors are typically the inventors.

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