SECURE INTERACTIVE DEBUG

A method for ensuring secure access by a debugger to a privileged debug service for trouble shooting a product of a customer during a debug session is disclosed. Secure access is provided via an intermediate SID server. The method includes invoking a secure login process for accessing the privileged debug service, resulting in generation of a challenge string to be provided to the SID server upon determining that the customer has authenticated and has the rights for granting access to the privileged debug service. The method also includes receiving from the debugger a response string indicating that the debugger has successfully authenticated with the SID server, validating the response string, and providing the debugger with access to the privileged debug service by receiving input from the debugger indicating one or more commands/actions to be executed on the privileged debug service and executing the indicated commands/actions on the privileged debug service.