SYSTEMS AND METHODS OF DIAGNOSING DOWN-LAYER PERFORMANCE PROBLEMS VIA MULTI-STREAM PERFORMANCE PATTERNIZATION

In one embodiment, a method includes retrieving a time-based performance pattern of virtual meetings previously mediated by a communications platform executing in a computing environment, wherein the computing environment comprises a plurality of resources. The method further includes determining, from the time-based performance pattern, at least one virtual-meeting attribute associated with relatively poor virtual-meeting performance. Also, the method includes determining a performance relationship between the at least one virtual-meeting attribute and a particular resource of the computing environment. In addition, the method includes generalizing the performance relationship to overall, non-meeting-specific performance of the particular resource.