Patent №
US 10,164,992
Granted
2018-12-25
Filed 2017
Owner
BANK OF AMERICA CORPORATION
Lab
—
AI components
3
ml · nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
15406059
Systems and arrangements for performing a textual analysis to identify incidents likely to cause a significant business impact are provided. Historical data related to previously occurring incidents may be analyzed to determine a magnitude of impact of the incident. The magnitude may be compared to a predetermined threshold and, if above the threshold, the incident may be flagged as having a significant business impact. If the magnitude is below the threshold, the incident may be flagged as not having a significant business impact. The incidents in each group may then be analyzed to identify keywords, combinations, and/or sequences having a strong correlation to incidents having a significant business impact and incidents not having a significant business impact, which may form inclusion and exclusion criteria. Data from newly received incidents may be compared to the inclusion and exclusion criteria to determine whether the incident is likely to have a significant business impact.
AI classification
Ownership
BANK OF AMERICA CORPORATION
assignment · 409990170
Assignors
HOWIE, CHARLES C., GLOVER, DEAUNDRA K., PRICE, JESSE, KEPHART, AARON
On an employer assignment, the assignors are typically the inventors.