SYSTEMS AND METHODS FOR AN INTEGRATED INTERACTIVE RESPONSE SYSTEM AND MOBILE DEVICE

Patent №

US 10,270,907

Granted

2019-04-23

Filed 2018

Owner

JPMORGAN CHASE BANK, N.A.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16153916

System and method for integrated interactive response system and mobile devices are disclosed. According to one embodiment, a method for using an interactive response system with a mobile device may include (1) an application executed on a mobile electronic device initiating contact with an interactive response system for a first provider; (2) the application retrieving a plurality of menus for the interactive response system; (3) the application displaying a first menu comprising a first plurality of options for the interactive response system; (4) receiving a first selected option from one of the first plurality of options; and (5) the application providing the interactive response system with the first selected option.

PlanningH04M 3/493H04W 4/16H04M 1/724H04M 2207/18H04W 4/30

AI classification

Planning0.83
Speech0.20
AI hardware0.17
Knowledge representation0.10
Evolutionary computation0.00
Natural language0.00
Vision0.00
Machine learning0.00

Ownership

JPMORGAN CHASE BANK, N.A.

assignment · 470890888

Assignors

LEE, SIH

On an employer assignment, the assignors are typically the inventors.

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