USING A VOICE COMMUNICATIONS DEVICE TO ANSWER UNSTRUCTURED QUESTIONS

Approaches provide for a speech driven question and answer service that uses a voice communications device to find information in which the user is interested in in response to a spoken question. For example, a voice communications device can receive a question for which an answer is desired and speak back a relevant answer. In this example, audio input data that includes the question can be received by the voice communications device. The audio input data can be analyzed to identify the question and the question can be used to query an index of stored questions to determine a set of candidate questions best matching the user's question. The candidate questions are associated with answers, and one or more answers can be combined, summarized, refined, or otherwise processed. Thereafter, the voice communications device can provide (e.g., speak back to the user) the most relevant answer(s) to the user or a modified version of the answer(s) (e.g., a summary of the answer(s), a tailored version of the answer(s), etc.)