SYSTEMS AND METHODS FOR ASSESSING PROTECTION NEEDS OF RETIREMENT SERVICES CLIENTS AND DETERMINE CROSS-SELLING POTENTIAL OF CUSTOMERS
Patent №
US 10,366,412
Granted
2019-07-30
Filed 2014
Owner
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
Lab
—
AI components
3
ml · kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14577346
Methods and systems determine the protection needs and cross-selling capability to RS clients. A retirement protection system includes one or more software modules that interact with each other and are used to determine and identify the protection needs of high propensity clients, and develop strategies to cross-sell annuity/life products to those clients. The retirement protection system includes different components which may be implemented through one or more software modules running on a computing device. The retirement protection system involves the analysis of a sample of RS clients to determine cross selling capability of life, disability income, and annuity products. Additionally, the retirement protection system implements an experimental approach to pilot and refine the direct marketing model in order to create campaigns for high propensity target clients or groups. The retirement protection system provides an access transaction capability and an ongoing service to those high propensity clients in order to cross-sell annuity or life products.
AI classification
Ownership
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
assignment · 345740990
Assignors
ROSS, GARETH, WALKER, TRICIA
On an employer assignment, the assignors are typically the inventors.