TRANSFORMATION PLATFORM

A device may receive a request for a service management plan that is to be used to implement a fully-integrated enterprise resource planning (ERP) system for an organization. The device may receive organizational data associated with the organization. The device may determine, based on the organizational data, observations that serve as hypotheses for deficiencies associated with a current state of a system of the organization. The device may identify, based on the observations, priorities that define a target state for the fully-integrated ERP system that is to be generated. The device may select, based on a machine-learning-driven analysis of the observations and the priorities, a recommendation for a configuration of the fully-integrated ERP system. The device may generate, based on the recommendation, the service management plan for the organization. The device may perform a set of actions to cause the configuration to be implemented.