METHOD AND APPARATUS FOR PROVIDING VENDOR REMOTE SUPPORT AND MANAGEMENT

Patent №

US 10,554,668

Granted

2020-02-04

Filed 2017

Owner

BOMGAR CORPORATION

+1 more

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15489294

An approach is provided for establishing a vendor portal configured to provide remote control and management of one or more devices of a customer by a plurality of vendors. The device can then be remotely controlled, accessed, or operated upon via the vendor portal.

PlanningH04L 63/105G06F 21/6218G06Q 30/016H04L 41/022H04L 41/18H04L 41/28H04L 67/025H04L 67/34+4 more

AI classification

Planning0.55
Natural language0.02
AI hardware0.01
Speech0.01
Machine learning0.00
Evolutionary computation0.00
Knowledge representation0.00
Vision0.00

Ownership

BOMGAR CORPORATION

assignment · 422130550

BEYONDTRUST CORPORATION

namechg · 527480050

Assignors

NGO, HUEY JIUN, MCNEILL, NATHAN JOEL, DURHAM, DAVID WILLIAM, CROMER, NATHAN WHITEFORD

On an employer assignment, the assignors are typically the inventors.

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