CONVERSATIONAL BOT TO NAVIGATE UPWARDS IN THE FUNNEL

Patent №

US 10,558,693

Granted

2020-02-11

Filed 2017

Owner

AMAZON TECHNOLOGIES, INC.

AI components

5

ml · nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15451161

Described herein are a system and methods for providing relevant search results to a user using an automated user assistant to update filters used as search parameters. In some embodiments, an automated user assistant may initiate a conversation with a user detected interacting with an item. The user may provide feedback that indicates one or more attributes relevant to the user's interests with respect to the currently viewed item. In some embodiments, the user may also provide an indication of how values associated with those attributes would be made more relevant to the user. Various filters associated with the attributes may be updated based on the received user feedback. The updated filters may then be provided as search parameters to a search engine. A set of search results returned by the search engine may be provided to the user.

Machine learningNatural languageKnowledge representationPlanningAI hardwareG06F 16/334G06F 16/3329G06F 16/84G06F 16/9535G06Q 30/0623G06Q 30/0631

AI classification

Natural language1.00
Planning1.00
AI hardware1.00
Machine learning1.00
Knowledge representation0.99
Evolutionary computation0.20
Speech0.06
Vision0.03

Ownership

AMAZON TECHNOLOGIES, INC.

assignment · 414780580

Assignors

ELIESON, BRIAN, KRISHNAMURTHY, KARTHIK, QURESHI, ANEEB NAVEED

On an employer assignment, the assignors are typically the inventors.

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