AUTOMATED REGISTRATION AND GREETING PROCESS - CUSTOM QUEUEING(ACCOMMODATIONS)

Patent №

US 10,643,166

Granted

2020-05-05

Filed 2018

Owner

Lab

AI components

2

kr · planning

Assignment

None on record

Dataset

AIPD

2023_r1 edition

Application

15938901

A system includes a client device including a processor configured to implement a candidate evaluation software application and a server computer in communication, via a network, with the client device. The server computer is configured to receive, from the client device, a queue request. The queue request includes a candidate identifier. The server computer includes determine, using the candidate identifier, a candidate target attribute, identify a first candidate queue from a plurality of candidate queues using the candidate target attribute, and encode into the first candidate queue a reference to the candidate identifier. The server computer is configured to identify, in a first administrative queue, an administrator identifier, the first administrative queue being associated with the candidate target attribute, and establish at least one of a video and an audio data connection between the client device and an administrator device associated with the administrator identifier.

Knowledge representationPlanningG06Q 10/0635G06F 9/546G06F 11/3438G06F 21/31G06F 21/32G06F 21/577G06F 21/604G06Q 10/063118+23 more

AI classification

Planning1.00
Knowledge representation0.80
Vision0.07
Machine learning0.01
AI hardware0.01
Evolutionary computation0.00
Natural language0.00
Speech0.00
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