Patent №
US 10,691,897
Granted
2020-06-23
Filed 2019
Owner
ACCENTURE GLOBAL SOLUTIONS LIMITED
Lab
—
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16555539
The present disclosure relates to a system, a method, and a product for an artificial intelligence based virtual agent trainer. The system includes a processor in communication with a memory storing instructions. When the processor executes the instructions, the instructions are configured to cause the processor to obtain input data and generate a preliminary set of utterances based on the input data, process the preliminary set of utterances to generate a set of utterance training data, generate a set of conversations based on the set of utterance training data, simulate the set of conversations on a virtual agent to obtain a conversation result, verify an intent and a response based on the conversation result, verify a use case flow and flow hops based on the conversation result, and generate recommendation information and maturity report based on verification results.
AI classification
Ownership
ACCENTURE GLOBAL SOLUTIONS LIMITED
assignment · 502140972
Assignors
RAJAGOPAL, VIDYA, MANICKAM, KOKILA, GRACE MERCYLAWRENCE, MARIN, MENGI, GAURAV
On an employer assignment, the assignors are typically the inventors.