Managing a Legal Hold on Cloud Documents

A computer-implemented method for managing a legal hold on cloud documents includes: implementing, on a cloud platform configured to store documents and perform one or more services for respective tenants, a legal-hold framework; receiving legal-hold information in the legal-hold framework, the legal-hold information specifying at least one document, indicating a legal hold applicable to modification or deletion of the document, and identifying a legal action; and in response to receiving the legal-hold information, updating a legal-hold index with an identifier for the document and updating legal-hold metadata with the identity of the legal action.