SERVICE LEVEL AGREEMENT BASED MANAGEMENT OF PENDING ACCESS REQUESTS

A method for service level agreement allocation of permanent storage layer resources of a storage system, the method may include monitoring, by a control layer of the storage system, actual performances of the storage system that are related to multiple logical volumes; calculating actual-to-required relationships between the actual performances and service level agreement defined performances of the multiple logical volumes; allocating, for different logical volumes of the multiple logical volumes, allowable amounts of pending access requests; wherein the allocating is based on, at least, the actual-to-required relationships; receiving, by the control layer, received access requests aimed to one or more logical volumes of the logical volumes; and sending to the permanent storage layer requests to serve at least some of the received access requests, based on the allowable amounts of pending access requests.