Patent №
US 10,762,892
Granted
2020-09-01
Filed 2018
Owner
SEMANTIC MACHINES, INC.
Lab
—
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16036622
A method for a dialogue system includes establishing a dialogue session between an application executing on a server and a remote machine. The dialogue session includes one or more utterances received from a user at the remote machine. A natural language processing machine identifies a request associated with a computer-readable representation of an utterance. A dialogue expansion machine generates a plurality of alternative actions for responding to the request. A previously-trained machine learning confidence model assesses a confidence score for each alternative. If a highest confidence score for a top alternative does not satisfy a threshold, the plurality of alternatives including the top alternative are transmitted to a remote machine (which may be the same remote machine or a different remote machine) for review by a human reviewer. After the dialogue system and/or the human reviewer select an alternative, computer-readable instructions defining the selected alternative are executed.
AI classification
Ownership
SEMANTIC MACHINES, INC.
assignment · 499710391
Assignors
RUSAK, JESSE DANIEL ESKES, HALL, DAVID LEO WRIGHT, WOLFE, JASON ANDREW, ROTH, DANIEL LAWRENCE, KLEIN, DANIEL, COHEN, JORDAN RIAN
On an employer assignment, the assignors are typically the inventors.