DEEP LEARNING TECHNIQUES BASED MULTI-PURPOSE CONVERSATIONAL AGENTS FOR PROCESSING NATURAL LANGUAGE QUERIES
Patent №
US 10,891,438
Granted
2021-01-12
Filed 2019
Owner
TATA CONSULTANCY SERVICES LIMITED
Lab
—
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16384316
Systems and methods for Deep Learning techniques based multi-purpose conversational agents for processing natural language queries. The traditional systems and methods provide for conversational systems for processing natural language queries but do not employ Deep Learning techniques, and thus are unable to process large number of intents. Embodiments of the present disclosure provide for Deep Learning techniques based multi-purpose conversational agents for processing the natural language queries by defining and logically integrating a plurality of components comprising of multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generate a set of responses by querying or updating one or more knowledge graphs.
AI classification
Ownership
TATA CONSULTANCY SERVICES LIMITED
assignment · 488860585
Assignors
SINGH, MAHESH PRASAD, AGARWAL, PUNEET, CHAUDHARY, ASHISH, SHROFF, GAUTAM, KHURANA, PRERNA, PATIDAR, MAYUR, BISHT, VIVEK, BANSAL, RACHIT, SACHAN, PRATEEK, KUMAR, ROHIT
On an employer assignment, the assignors are typically the inventors.