DEEP LEARNING TECHNIQUES BASED MULTI-PURPOSE CONVERSATIONAL AGENTS FOR PROCESSING NATURAL LANGUAGE QUERIES

Patent №

US 10,891,438

Granted

2021-01-12

Filed 2019

Owner

TATA CONSULTANCY SERVICES LIMITED

Lab

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16384316

Systems and methods for Deep Learning techniques based multi-purpose conversational agents for processing natural language queries. The traditional systems and methods provide for conversational systems for processing natural language queries but do not employ Deep Learning techniques, and thus are unable to process large number of intents. Embodiments of the present disclosure provide for Deep Learning techniques based multi-purpose conversational agents for processing the natural language queries by defining and logically integrating a plurality of components comprising of multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generate a set of responses by querying or updating one or more knowledge graphs.

AI classification

Natural language1.00
Knowledge representation1.00
Machine learning1.00
Speech1.00
Planning1.00
AI hardware1.00
Vision0.04
Evolutionary computation0.00

Ownership

TATA CONSULTANCY SERVICES LIMITED

assignment · 488860585

Assignors

SINGH, MAHESH PRASAD, AGARWAL, PUNEET, CHAUDHARY, ASHISH, SHROFF, GAUTAM, KHURANA, PRERNA, PATIDAR, MAYUR, BISHT, VIVEK, BANSAL, RACHIT, SACHAN, PRATEEK, KUMAR, ROHIT

On an employer assignment, the assignors are typically the inventors.

From the same owner

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