COMPUTING DEVICE AND METHOD FOR MESSAGE CONSTRUCTION AND PROCESSING BASED UPON HISTORICAL DATA

A computing device, method and computer program product are provided to process messages received from a source and to construct messages transmitted to a recipient that include the information required to elicit the desired response. In relation to a method, an electronic message is received and analyzed relative to requirements of the related message to determine whether the electronic message includes information required by the related message. If the analysis determines that the electronic message fails to satisfy the requirements of the related message, the method searches historical data related to prior messages to identify additional information sufficient in combination with the information provided by the electronic message to satisfy the requirements of the related message, constructing the related message based upon the additional information identified from the historical data and the information provided by the electronic message, and causing the related message to be transmitted to a request processor.