Patent №
US 10,960,541
Granted
2021-03-30
Filed 2019
Owner
ACCENTURE GLOBAL SOLUTIONS LIMITED
Lab
—
AI components
5
nlp · vision · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16258154
A robotic process automation (RPA) system provides solutions to issues generated during processing of entities in an application stack including a plurality of applications. The data regarding an issue is analyzed to categorize the issue as a new issue or an existing issue. For existing issues, solutions to resolve the issues are identified from a knowledge base. Even if the issue is categorized as a new issue, an identification of a solution from the knowledge base is initially attempted. If no solution can be identified, then the new issue is presented for user input and the solutions based on the user input are implemented for the resolution.
AI classification
Ownership
ACCENTURE GLOBAL SOLUTIONS LIMITED
assignment · 484170738
Assignors
S NANAL, MIHIR, SUNODH, VINITHA, NARAYAN LOKHANDE, SACHIN, JENA, AVILASH
On an employer assignment, the assignors are typically the inventors.