SYSTEM AND METHOD FOR IMPLEMENTING AN ARTIFICIALLY INTELLIGENT VIRTUAL ASSISTANT USING MACHINE LEARNING
Patent №
US 11,042,800
Granted
2021-06-22
Filed 2020
Owner
CLINC, INC.
Lab
—
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16743929
Systems and methods for implementing an artificially intelligent virtual assistant includes collecting a user query; using a competency classification machine learning model to generate a competency label for the user query; using a slot identification machine learning model to segment the text of the query and label each of the slots of the query; generating a slot value for each of the slots of the query; generating a handler for each of the slot values; and using the slot values to: identify an external data source relevant to the user query, fetch user data from the external data source, and apply one or more operations to the query to generate response data; and using the response data, to generate a response to the user query.
AI classification
Ownership
CLINC, INC.
assignment · 515270615
Assignors
MARS, JASON, TANG, LINGJIA, LAURENZANO, MICHAEL, HAUSWALD, JOHANN, HILL, PARKER
On an employer assignment, the assignors are typically the inventors.