AUTOMATIC PROCESSING OF DEVICE DAMAGE CLAIMS USING ARTIFICIAL INTELLIGENCE

Patent №

US 11,138,562

Granted

2021-10-05

Filed 2020

Owner

DELL PRODUCTS L.P.

Lab

AI components

5

ml · vision · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16745541

Methods, apparatus, and processor-readable storage media for automatic processing of claims using artificial intelligence are provided herein. An example computer-implemented method includes obtaining at least one image related to at least one device damage claim, automatically classifying the at least one device damage claim by applying one or more artificial intelligence techniques to the at least one obtained image, and performing one or more automated actions based at least in part on the classification of the at least one device damage claim.

Machine learningVisionKnowledge representationPlanningAI hardwareG06Q 10/10G06N 3/04G06N 3/045G06N 3/0464G06N 3/08G06N 3/09G06N 3/048G06Q 40/08

AI classification

Vision1.00
Machine learning1.00
Planning1.00
AI hardware0.96
Knowledge representation0.82
Natural language0.08
Speech0.00
Evolutionary computation0.00

Ownership

DELL PRODUCTS L.P.

assignment · 515430717

Assignors

SELVARAJU, DEVIPRIYA, MOHANTY, BIJAN KUMAR, DURAISAMY, DHAMODHARAN, YADAV, BRAJESH CHANDRA

On an employer assignment, the assignors are typically the inventors.

From the same owner

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