Detection of Relational Language in Human-Computer Conversation

Patent №

US 11,163,961

Granted

2021-11-02

Filed 2019

Owner

VERINT AMERICAS INC.

Lab

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16402174

Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.

AI classification

Natural language1.00
Speech1.00
Planning1.00
AI hardware0.98
Knowledge representation0.98
Machine learning0.98
Evolutionary computation0.02
Vision0.00

Ownership

VERINT AMERICAS INC.

assignment · 497960608

Assignors

BEAVER, IAN

On an employer assignment, the assignors are typically the inventors.

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