Generating Conversation Models From Documents

Patent №

US 11,170,161

Granted

2021-11-09

Filed 2018

Owner

CITRIX SYSTEMS, INC.

Lab

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15977641

Methods and systems for generating conversation models from documents are described herein. A system may receive a document and generate a conversation model that may be deployed by a chatbot or other automated agent (e.g., voice assistant, messenger bot, etc). The chatbot may use the conversation model to engage in a conversation with a user and obtain information from the user to complete the document. The system may generate questions to ask the user based on text in the document that indicates a request for information. Additionally, the system may provide instructions to a user via a chatbot. The instructions may be generated based on text in the document that explains how to fill out the document.

Machine learningNatural languageSpeechKnowledge representationPlanningAI hardwareG06F 40/174G06F 40/30G10L 15/22G10L 15/26G10L 15/32H04L 51/02G10L 2015/225

AI classification

Natural language1.00
Speech1.00
Planning0.99
Knowledge representation0.98
Machine learning0.94
AI hardware0.89
Evolutionary computation0.00
Vision0.00

Ownership

CITRIX SYSTEMS, INC.

assignment · 458060578

Assignors

GOYAL, ASHISH, CHAND, ADITYA, ORTIZ-REYES, MARIANA, MATHUR, NITIN KUMAR

On an employer assignment, the assignors are typically the inventors.

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