USER INTERFACES FOR AUTOMATED CONTROL AND ACCESS TO DISPARATE DATA/MANAGEMENT SYSTEMS

Patent №

US 11,196,871

Granted

2021-12-07

Filed 2019

Owner

8X8, INC.

Lab

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16284753

Certain aspects of the disclosure are directed to correlating communication data between a plurality of communication service providers, via a data communications server. According to a specific example, the data communications server receives a selection of a communications service provider to interface with the data communications server. In response to detecting an event associated with a first user of the data communications server, the data communications server identifies a second user associated with the event and a type of interaction for the event. The data communications server provides instructions to the selected communications service provider to retrieve data correlated with the second user, and displays the correlated data received from the server of the communications service provider on a device accessible by the first user.

Natural languageKnowledge representationPlanningG06Q 10/10H04M 7/0087G06Q 10/103G06Q 10/107G06Q 30/015G06Q 30/0201G06Q 30/0251H04L 12/1428+2 more

AI classification

Planning1.00
Knowledge representation1.00
Natural language0.99
AI hardware0.04
Machine learning0.02
Speech0.01
Evolutionary computation0.00
Vision0.00

Ownership

8X8, INC.

assignment · 583270081

Assignors

JACKSON, HAROLD, KARUPPANCHETTIYAR, BALA, HOLLAND, NICK

On an employer assignment, the assignors are typically the inventors.

From the same owner

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