METHODS AND SYSTEMS FOR AUTOMATIC DISCOVERY OF FRAUDULENT CALLS USING SPEAKER RECOGNITION

Patent №

US 11,240,360

Granted

2022-02-01

Filed 2020

Owner

CAPITAL ONE SERVICES, LLC

Lab

AI components

4

nlp · speech · kr · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16845171

A computer-implemented method for determining potentially undesirable voices, according to some embodiments, includes: receiving a plurality of audio recordings, the plurality of audio recordings comprising voices associated with undesirable activity, and determining a plurality of audio components of each of the plurality of audio recordings. The method may further comprise generating a multi-dimensional vector of audio components, from the plurality of audio components, for each of the plurality of audio recordings to generate a plurality of multi-dimensional vectors of audio components, and comparing audio components between the plurality of multi-dimensional vectors of audio components to determine a plurality of clusters of multi-dimensional vectors, each cluster of the plurality of clusters comprising two or more of the plurality of multi-dimensional vectors of audio components, wherein each cluster of the plurality of clusters corresponds to a blacklisted voice. The method may further comprise receiving an audio recording or audio stream, and determining whether the audio recording or audio stream is associated with a voice associated with undesirable activity based on a comparison to the plurality of clusters.

Natural languageSpeechKnowledge representationAI hardwareG10L 17/04H04M 1/67G10L 17/00H04M 3/385H04M 3/436G10L 17/08H04M 2201/41H04M 2203/301+1 more

AI classification

Speech1.00
Natural language0.99
Knowledge representation0.93
AI hardware0.92
Planning0.01
Machine learning0.01
Evolutionary computation0.00
Vision0.00

Ownership

CAPITAL ONE SERVICES, LLC

assignment · 524760425

Assignors

GUAN, ZHIYUAN, ASHBY, CARL S., MOULINIER, ISABELLE ALICE YVONNE, DICKISON, MARK E.

On an employer assignment, the assignors are typically the inventors.

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