METHODS AND SYSTEMS FOR AUTOMATIC DISCOVERY OF FRAUDULENT CALLS USING SPEAKER RECOGNITION
Patent №
US 11,240,360
Granted
2022-02-01
Filed 2020
Owner
CAPITAL ONE SERVICES, LLC
Lab
—
AI components
4
nlp · speech · kr · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16845171
A computer-implemented method for determining potentially undesirable voices, according to some embodiments, includes: receiving a plurality of audio recordings, the plurality of audio recordings comprising voices associated with undesirable activity, and determining a plurality of audio components of each of the plurality of audio recordings. The method may further comprise generating a multi-dimensional vector of audio components, from the plurality of audio components, for each of the plurality of audio recordings to generate a plurality of multi-dimensional vectors of audio components, and comparing audio components between the plurality of multi-dimensional vectors of audio components to determine a plurality of clusters of multi-dimensional vectors, each cluster of the plurality of clusters comprising two or more of the plurality of multi-dimensional vectors of audio components, wherein each cluster of the plurality of clusters corresponds to a blacklisted voice. The method may further comprise receiving an audio recording or audio stream, and determining whether the audio recording or audio stream is associated with a voice associated with undesirable activity based on a comparison to the plurality of clusters.
AI classification
Ownership
CAPITAL ONE SERVICES, LLC
assignment · 524760425
Assignors
GUAN, ZHIYUAN, ASHBY, CARL S., MOULINIER, ISABELLE ALICE YVONNE, DICKISON, MARK E.
On an employer assignment, the assignors are typically the inventors.