GENERATING A PLURALITY OF SELECTABLE RESPONSES BASED ON A DATABASE INDEXED BY RECEIVER DEVICES STORING RESPONSES TO SIMILAR SMS MESSAGES
Patent №
US 11,258,730
Granted
2022-02-22
Filed 2019
Owner
GO DADDY OPERATING COMPANY, LLC
Lab
—
AI components
2
nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16294662
A method is provided to receive an SMS message from a sender device addressed to a receiver device. Similar SMS messages addressed to the receiver device are determined. One or more of the most common responses to the similar SMS messages are determined. One or more of the most common responses are transmitted as selectable responses to the receiver device. A selected response is sent to the sender device. Another method is provided to receive an SMS message from a sender device and transmit the SMS message to a receiver device. A response from the receiver device may be received and transmit to the sender device. The SMS messages and responses collected by repeating this process may be stored in a database so that the most frequently asked questions and their corresponding most frequent answers may be determined. The most frequently asked questions and their corresponding answers may be used to build a webpage of a website.
AI classification
Ownership
GO DADDY OPERATING COMPANY, LLC
assignment · 485230330
Assignors
FERRARI, FRANCESCO MARIA, CHEN, YUHAN, DINESH, SIDDHARTH
On an employer assignment, the assignors are typically the inventors.