Patent №
US 11,269,717
Granted
2022-03-08
Filed 2019
Owner
SAP SE
Lab
—
AI components
5
ml · nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16580318
Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for issue resolution based on actual use of configuration parameters. Actions include receiving, from a monitoring system, an incident report including a description of an issue of a process and a context of the issue, retrieving features associated with the issue based on the context of the issue, processing the features to extract a set of solutions that were executed to resolve associated issues, processing the set of solutions to generate a solution for the issue, comparing an accuracy of the solution with a solution implementation threshold, and implementing the solution to resolve the issue.
AI classification
Ownership
SAP SE
assignment · 504720742
Assignors
EBERLEIN, PETER, DRIESEN, VOLKER
On an employer assignment, the assignors are typically the inventors.