SYSTEM MONITORING BASED ON SOCIAL MEDIA

Patent №

US 11,295,086

Granted

2022-04-05

Filed 2018

Owner

INTUIT INC.

Lab

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16177468

A processor may receive a social media post related to a monitored system. The processor may automatically process at least one element of the social media post by applying at least one natural language processing algorithm. The processor may determine a meaning of the social media post based on an output of the at least one natural language processing algorithm. The processor may automatically route the social media post to at least one recipient based on the meaning.

AI classification

Natural language1.00
Speech1.00
AI hardware1.00
Knowledge representation1.00
Planning1.00
Machine learning0.91
Evolutionary computation0.01
Vision0.00

Ownership

INTUIT INC.

assignment · 482720875

Assignors

YENNEY, GREGORY DEAN, DAMERA, RADHA, DAVULURI, CHANDANA, HAN, MICHAEL, RAJAGOPAL, VAISHNAVI, THAKKAR, VINAYAK, MALLA, SUMAN

On an employer assignment, the assignors are typically the inventors.

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