DISTRIBUTED MESSAGING AGGREGATION AND RESPONSE

Patent №

US 11,297,023

Granted

2022-04-05

Filed 2019

Owner

PUSHR TECHNOLOGY, INC.

+1 more

Lab

AI components

4

nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16411147

A method of providing a distributed messaging system to aggregate particular types of messages regarding a client from customers of said client and for generating response and informational messages to the customers is provided. The method is performed in a distributed system comprising one or more processors executing computer instructions and one or more non-transitory computer readable media with computer executable instructions stored thereon executed by the one or more processors to provide the method. The method comprises the steps of: receiving and securely storing client account credentials of the client for a group of client determined user accounts comprising predetermined ones of social media and email accounts of the client; utilizing the client account credentials to access the user accounts; capturing all customer messages received at the user accounts; filtering all the captured messages for predetermined keywords; aggregating the filtered customer messages in a database; and determining severity, trust and validity of the filtered customer messages.

Natural languageKnowledge representationPlanningAI hardwareH04L 51/214H04L 63/10G06F 16/22G06N 3/02G06N 3/04H04L 51/046H04L 63/08H04L 51/52+1 more

AI classification

Planning0.98
Natural language0.97
AI hardware0.91
Knowledge representation0.55
Machine learning0.13
Vision0.00
Evolutionary computation0.00
Speech0.00

Ownership

PUSHR TECHNOLOGY, INC.

assignment · 491640782

PEAKIO, INC.

assignment · 508590347

Assignors

SUAREZ, ANTHONY JOSEPH

On an employer assignment, the assignors are typically the inventors.

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