Patent №
US 11,394,670
Granted
2022-07-19
Filed 2018
Owner
LIVEPERSON, INC.
Lab
—
AI components
5
ml · nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
15912761
A system and method for follow up management comprising determining if a user has a repository record, extracting information from the repository record associated with the user, and acting on information stored in the repository record. The method may be practiced on a system for managing online interaction comprising a business rules engine a follow up repository, and a follow up engine.
Machine learningNatural languageKnowledge representationPlanningAI hardwareH04L 51/04G06F 16/972G06F 21/6263H04L 67/02H04L 67/535
AI classification
Knowledge representation0.99
Natural language0.99
Planning0.99
Machine learning0.85
AI hardware0.75
Speech0.00
Evolutionary computation0.00
Vision0.00
Ownership
LIVEPERSON, INC.
assignment · 464540798
Assignors
KARIDI, RON
On an employer assignment, the assignors are typically the inventors.
From the same owner
METHODS AND SYSTEMS FOR IDENTIFYING COMMUNICATION SOURCES ACROSS CHANNELSUS 12,615,254 · 2026METHODS AND SYSTEMS FOR IMPLEMENTING DYNAMIC-ACTION SYSTEMS IN REAL-TIME DATA STREAMSUS 12,598,117 · 2026SYSTEMS AND METHODS FOR COMMUNICATION SYSTEM INTENT ANALYSISUS 12,505,289 · 2025METHODS AND SYSTEMS FOR GENERATING PERSONAL VIRTUAL AGENTSUS 12,462,786 · 2025DYNAMIC RESPONSE PREDICTION FOR IMPROVED BOT TASK PROCESSINGUS 12,443,864 · 2025SYSTEMS, MEDIA, AND METHODS FOR AUTOMATED RESPONSE TO QUERIES MADE BY INTERACTIVE ELECTRONIC CHATUS 12,444,003 · 2025METHODS AND SYSTEMS FOR IMPLEMENTING A UNIFIED DATA FORMAT FOR ARTIFICIAL INTELLIGENCE SYSTEMSUS 12,386,836 · 2025BOT RESPONSE GENERATION WITH DYNAMICALLY-CHANGING WEBSITE OR NATIVE APPLICATIONUS 12,388,771 · 2025