RESPONDING TO USER QUERIES BY CONTEXT-BASED INTELLIGENT AGENTS

Patent №

US 11,449,556

Granted

2022-09-20

Filed 2020

Owner

ACCENTURE GLOBAL SOLUTIONS LIMITED

Lab

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16781590

An automatic question answering system serves to respond to questions pertaining to a user-selected domain of a plurality of domains. A plurality of documents pertaining to the domain are received and processed to identify candidate answers. Questions corresponding to the candidate answers are automatically generated. The candidate answers and the questions are used to train a machine comprehension (MC) model. A user interface allows the selection of one of the plurality of domains for querying by a user. When a user query pertaining to the selected domain is received, the user query is analyzed to identify a relevant context from the plurality of documents. An answer span to the user query identified by the MC model from the relevant context is used to frame a complete response to the user query.

Machine learningNatural languageSpeechKnowledge representationPlanningAI hardwareG06F 16/3329G06F 16/90332G06F 16/313G06F 16/90344G06F 40/284G06N 3/044G06N 3/0442G06N 3/045+6 more

AI classification

Natural language1.00
Speech1.00
Machine learning1.00
Planning1.00
AI hardware0.99
Knowledge representation0.98
Vision0.05
Evolutionary computation0.00

Ownership

ACCENTURE GLOBAL SOLUTIONS LIMITED

assignment · 528300448

Assignors

JAWAGAL, HARSHA, JAYARAMAN, SUNDAR PRASAD, JOY, ELDHOSE, PRADHAN, AYUSH

On an employer assignment, the assignors are typically the inventors.

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