DIALOG MANAGEMENT SYSTEM

Patent №

US 11,544,504

Granted

2023-01-03

Filed 2020

Owner

AMAZON TECHNOLOGIES, INC.

AI components

7

ml · nlp · vision · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17022883

Techniques for determining an intent of a subsequent user input in a dialog are described. The system processes historic interaction data that is structured based on natural language understanding (NLU) hypotheses, with each NLU hypothesis being associated with one or more past user inputs received by the system, one or more sample inputs, and one or more past system responses. Based on processing of the historic interaction data and dialog data of previous turns of the dialog, the system determines candidate intents for the subsequent turn of the dialog. The system also uses context data to determine the candidate intents.

Machine learningNatural languageVisionSpeechKnowledge representationPlanningAI hardwareG06F 16/3329G06F 18/2148G06F 16/90332G06F 18/2178G06F 40/20G06F 40/30G06F 40/35

AI classification

Natural language1.00
Machine learning1.00
Speech1.00
Planning0.99
Knowledge representation0.98
AI hardware0.89
Vision0.76
Evolutionary computation0.09

Ownership

AMAZON TECHNOLOGIES, INC.

assignment · 537920841

Assignors

FAN, XING, PHAM, HUNG TUAN, GUO, CHENLEI, LIU, XIAOHU, TANG, SHUTING

On an employer assignment, the assignors are typically the inventors.

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