SYSTEMS AND METHODS FOR RESPONSE SELECTION IN MULTI-PARTY CONVERSATIONS WITH DYNAMIC TOPIC TRACKING
Patent №
US 11,580,975
Granted
2023-02-14
Filed 2020
Owner
SALESFORCE.COM, INC.
Lab
—
AI components
7
ml · nlp · vision · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17014458
Embodiments described herein provide a dynamic topic tracking mechanism that tracks how the conversation topics change from one utterance to another and use the tracking information to rank candidate responses. A pre-trained language model may be used for response selection in the multi-party conversations, which consists of two steps: (1) a topic-based pre-training to embed topic information into the language model with self-supervised learning, and (2) a multi-task learning on the pretrained model by jointly training response selection and dynamic topic prediction and disentanglement tasks.
AI classification
Ownership
SALESFORCE.COM, INC.
assignment · 537130852
Assignors
WANG, WEISHI, JOTY, SHAFIQ RAYHAN, HOI, CHU HONG
On an employer assignment, the assignors are typically the inventors.