SYSTEMS AND METHODS FOR RESPONSE SELECTION IN MULTI-PARTY CONVERSATIONS WITH DYNAMIC TOPIC TRACKING

Patent №

US 11,580,975

Granted

2023-02-14

Filed 2020

Owner

SALESFORCE.COM, INC.

Lab

AI components

7

ml · nlp · vision · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17014458

Embodiments described herein provide a dynamic topic tracking mechanism that tracks how the conversation topics change from one utterance to another and use the tracking information to rank candidate responses. A pre-trained language model may be used for response selection in the multi-party conversations, which consists of two steps: (1) a topic-based pre-training to embed topic information into the language model with self-supervised learning, and (2) a multi-task learning on the pretrained model by jointly training response selection and dynamic topic prediction and disentanglement tasks.

Machine learningNatural languageVisionSpeechKnowledge representationPlanningAI hardwareG10L 15/22G06F 18/2185G06F 40/216G06F 40/284G06F 40/289G06F 40/30G06F 40/35G10L 13/027+6 more

AI classification

Machine learning1.00
Natural language1.00
Speech1.00
AI hardware0.97
Knowledge representation0.93
Planning0.87
Vision0.61
Evolutionary computation0.00

Ownership

SALESFORCE.COM, INC.

assignment · 537130852

Assignors

WANG, WEISHI, JOTY, SHAFIQ RAYHAN, HOI, CHU HONG

On an employer assignment, the assignors are typically the inventors.

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