MESSAGING-ENABLED TRAVEL INTEGRATION PROCESSING

Patent №

US 11,599,565

Granted

2023-03-07

Filed 2018

Owner

NCR CORPORATION

Lab

AI components

3

nlp · speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16117541

A user engages in spoken voice or messaging platform-based natural language dialogues with an automated bot. The bot identifies actions and subjects of the actions from the dialogues and processes Application Programming Interfaces (API) to perform travel-related queries or process travel-related transactions with travel services. Real-time responses to queries or completed transaction notifications are provided back to the user by the bot during the dialogues.

Natural languageSpeechPlanningG06F 16/3329G06F 16/338G06F 16/9537G10L 15/22H04L 51/02G10L 2015/223H04L 51/046H04L 51/222

AI classification

Natural language1.00
Speech1.00
Planning0.93
AI hardware0.40
Knowledge representation0.22
Machine learning0.04
Evolutionary computation0.01
Vision0.00

Ownership

NCR CORPORATION

assignment · 475800417

Assignors

ZUCKER, BRENT VANCE, CHINNASAMY, ARUNGANDHI INDRAPURAM, DUBEY, NARENDRA, GE, JAMES ZHONGHUI

On an employer assignment, the assignors are typically the inventors.

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