Patent №
US 11,601,553
Granted
2023-03-07
Filed 2022
Owner
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Lab
—
AI components
5
ml · nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17667910
A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.
AI classification
Ownership
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
assignment · 620890968
Assignors
BOHANNON, DANIEL, SIEBERT, RICHARD DANIEL, POWER, JAY, DIMARIA, MATTHEW, MOLLER, MATTHEW DONALDSON, LEKAS, SHANNON
On an employer assignment, the assignors are typically the inventors.