Patent №
US 11,615,363
Granted
2023-03-28
Filed 2021
Owner
SERVICENOW, INC.
Lab
—
AI components
4
nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17152648
Analytic data about digital chat conversations taking place within a digital workflow environment is tracked and stored. The analytic data tracks conversation progression states between individual node elements of at least one digital chat conversation flow design. A specification of an interested event for the analytic data is received. Data associated with the interested event is extracted and provided for analysis.
AI classification
Ownership
SERVICENOW, INC.
assignment · 557880391
Assignors
NARAYAN, ASHITA, LI, WENHUA, ARAKI, YUKO, GOYAL, GAURAV, KUMAR, LALIT
On an employer assignment, the assignors are typically the inventors.