SYSTEMS AND METHODS FOR DYNAMICALLY CONDUCTING MESSAGING CAMPAIGNS RESPONSIVE TO CUSTOMER EVENTS

Patent №

US 11,615,424

Granted

2023-03-28

Filed 2021

Owner

SHOPIFY INC.

Lab

AI components

3

planning · evo · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17382079

Methods and systems are disclosed for dynamically conducting messaging campaigns, responsive to customer events. A set of parameters for a messaging campaign includes an initial schedule for providing a set of messages from a set of data objects. Responsive to a customer event associated with a first customer, an adjusted schedule is generated for providing the set of messages to the first customer. The adjusted schedule differs from the initial schedule in a timing for providing at least a first message, where the first message is scheduled to be provided at an adjusted timing proportionate to a time period between the customer event and a first milestone event. The first message is generated from a first data object and transmitted to the first customer, in accordance with the adjusted schedule.

PlanningEvolutionary computationAI hardwareG06Q 30/016G06F 16/2474G06Q 10/06312G06Q 30/0201

AI classification

Evolutionary computation1.00
Planning0.99
AI hardware0.97
Natural language0.44
Knowledge representation0.06
Vision0.00
Machine learning0.00
Speech0.00

Ownership

SHOPIFY INC.

assignment · 570070217

Assignors

BIRSAN, DIANA REBECA, DUGAS, PHILIBERT, SPITZ, CARMEN

On an employer assignment, the assignors are typically the inventors.

From the same owner

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