CHECKINS FOR SERVICES FROM A MESSENGER CHATBOT

Patent №

US 11,615,450

Granted

2023-03-28

Filed 2019

Owner

FREMONT SOFTWARE, LLC

+1 more

Lab

AI components

2

planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16420700

A chatbot check-in platform includes a salon application associated with a messenger chatbot, wherein a user requests via the chatbot an appointment for a salon service. The platform includes a location service in communication with the salon application for finding a salon nearby a user; a salon services API in communication with the salon application for finding a requested salon service and time for appointment for the salon; and a database interface responding to a request for making an appointment with the salon. A method of using a chatbot check-in platform includes instructions, when executed by a processor, that cause the processor to execute actions including: receiving, by a first processor, a request received via an associated messenger chatbot for booking an appointment for a service provided by a salon, wherein the first processor is a processor of a device, the device includes machine readable memory accessible by the first processor; finding a salon and service, by the first processor in response the request; prompting, by the first processor, a booking for the salon and service via an associated chatbot; and upon receiving, by the first processor, a confirmation from the user via the chatbot, booking the salon and service.

PlanningAI hardwareG06Q 30/0613G01C 21/367G06F 1/08G06F 9/3877G06F 9/547G06Q 10/02G06Q 10/1093G06Q 10/40+4 more

AI classification

Planning0.99
AI hardware0.76
Knowledge representation0.26
Speech0.16
Natural language0.07
Vision0.00
Evolutionary computation0.00
Machine learning0.00

Ownership

FREMONT SOFTWARE, LLC

assignment · 492780364

SOHAM INC,

assignment · 607070198

Assignors

KAPADIA, CHAITANYA

On an employer assignment, the assignors are typically the inventors.

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