Patent №
US 11,615,450
Granted
2023-03-28
Filed 2019
Owner
FREMONT SOFTWARE, LLC
+1 more
Lab
—
AI components
2
planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16420700
A chatbot check-in platform includes a salon application associated with a messenger chatbot, wherein a user requests via the chatbot an appointment for a salon service. The platform includes a location service in communication with the salon application for finding a salon nearby a user; a salon services API in communication with the salon application for finding a requested salon service and time for appointment for the salon; and a database interface responding to a request for making an appointment with the salon. A method of using a chatbot check-in platform includes instructions, when executed by a processor, that cause the processor to execute actions including: receiving, by a first processor, a request received via an associated messenger chatbot for booking an appointment for a service provided by a salon, wherein the first processor is a processor of a device, the device includes machine readable memory accessible by the first processor; finding a salon and service, by the first processor in response the request; prompting, by the first processor, a booking for the salon and service via an associated chatbot; and upon receiving, by the first processor, a confirmation from the user via the chatbot, booking the salon and service.
AI classification
Ownership
FREMONT SOFTWARE, LLC
assignment · 492780364
SOHAM INC,
assignment · 607070198
Assignors
KAPADIA, CHAITANYA
On an employer assignment, the assignors are typically the inventors.