SYSTEMS AND METHODS FOR ENHANCED ORGANIZATIONAL TRANSPARENCY USING A CREDIT CHAIN

Patent №

US 11,615,482

Granted

2023-03-28

Filed 2020

Owner

JPMORGAN CHASE BANK, N.A.

Lab

AI components

2

nlp · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17066084

Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.

Natural languagePlanningG06Q 40/12G06Q 40/03G06Q 40/08H04L 9/50G06Q 2220/00

AI classification

Planning1.00
Natural language1.00
Knowledge representation0.21
Evolutionary computation0.02
AI hardware0.01
Machine learning0.00
Speech0.00
Vision0.00

Ownership

JPMORGAN CHASE BANK, N.A.

assignment · 540110366

Assignors

VIEIRA, JOE, LEE, KAM SAT, PINGALI, MURALI, CORNELL, MICHAEL, SHETTY, SURESH, FALAH, SAMER, SAMBHAR, ANKUR

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC