Patent №
US 11,620,114
Granted
2023-04-04
Filed 2021
Owner
SALESFORCE.COM, INC.
Lab
—
AI components
2
kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17195329
The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to a CRM website. The protocol may be configured to customize support component add-in code for the CRM website, in some embodiments, at least by customization instructions applicable to the at least one page element of the support component add-in to the CRM website. In some embodiments, the at least one page element may be configured to search at least one support article hosted by the CRM website, display a visual representation of at least one featured category of articles available within the CRM website, and contact support for the CRM website, for example.
AI classification
Ownership
SALESFORCE.COM, INC.
assignment · 618080203
Assignors
CHAUHAN, CHETANYA, CHOU, MICHAEL, HUBICK, JOSEPH SHELBY
On an employer assignment, the assignors are typically the inventors.