SYSTEM AND METHOD FOR PROVIDING UNIFORM TRACKING INFORMATION WITH A RELIABLE ESTIMATED TIME OF ARRIVAL

A system can comprise one or more processors; and one or more non-transitory computer-readable media storing computing instructions configured to run on the one more processors and perform a method for providing uniform tracking information, in a standard format, based on tracking information provided by multiple delivery driver networks, each having different hardware and software platforms. The method in this embodiment can comprise: receiving a user tracking request from a customer; receiving driver tracking information from the platform of the delivery driver network of the driver selected for the grocery delivery; converting the driver tracking information into uniform tracking information in a standard format; and providing the uniform tracking information, with an accurate estimated delivery time, to be rendered on a user interface of a user device of the customer. The method in this embodiment can be configured to generate the uniform tracking information by: incorporating into the uniform tracking information, as the estimated delivery time, either (a) an estimated time of arrival, determined by the method, based on the driver geographic location, the delivery route, and the real-time traffic information of the geographic area; or (b) the estimated delivery time that is verified to be accurate based on the estimated time of arrival. Other embodiments are disclosed.