AUTOMATED PREDICTIVE VIRTUAL ASSISTANT INTERVENTION IN REAL TIME

Patent №

US 11,625,450

Granted

2023-04-11

Filed 2022

Owner

FMR LLC

Lab

AI components

5

ml · nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17859532

Methods and apparatuses are described for automated predictive virtual assistant intervention. A server computing device captures clickstream data corresponding to web browsing sessions of a user at a client computing device, and generates predicted needs of the user based upon the clickstream data. The server computing device identifies virtual assistant messages for the user based upon the predicted needs of the user, and displays the identified virtual assistant messages in a virtual assistant application on the client computing device.

AI classification

Natural language1.00
Machine learning1.00
Planning1.00
Knowledge representation0.99
AI hardware0.83
Vision0.34
Speech0.27
Evolutionary computation0.19

Ownership

FMR LLC

assignment · 620870887

Assignors

ROMAN, SORIN ADRIAN, CHAKRABARTY, BIBHASH, YADAV, SHEFALI, PANDA, SATEESH, GUPTA, MANISH

On an employer assignment, the assignors are typically the inventors.

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