AUTOMATED CALLBACK REMINDER

Patent №

US 11,627,220

Granted

2023-04-11

Filed 2022

Owner

MICROSOFT TECHNOLOGY LICENSING, LLC

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17567730

A call reminder functionality is provided by an arrangement that is operable with a network-enabled communication device in which a reminder to return a phone call can be generated in an automated manner upon the occurrence of a call event. When the call event occurs, an option is displayed on a user interface (“UI”) on the device to create a link between the call and the user's schedule application. If the user selects the option, a callback task is added to the user's task list maintained by the schedule application, and a reminder to make the callback is generated and then displayed on the UI at a future time. The reminder includes pertinent call information and also includes a button that enables the user to place the callback through the UI (i.e., a “one-click call back”).

PlanningH04M 3/42195H04M 1/72451H04W 4/16H04M 1/72469H04M 2203/2072

AI classification

Planning0.82
AI hardware0.20
Natural language0.16
Knowledge representation0.02
Speech0.00
Machine learning0.00
Evolutionary computation0.00
Vision0.00

Ownership

MICROSOFT TECHNOLOGY LICENSING, LLC

assignment · 590810867

Assignors

KAPLAN, ORI, WEINTRAUB, GUY, MERIN, GUY, ZIKLIK, ELAD

On an employer assignment, the assignors are typically the inventors.

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