Patent №
US 11,630,675
Granted
2023-04-18
Filed 2019
Owner
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.
Lab
—
AI components
2
kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
16481471
Examples associated with service kiosk device configuration are described. One example includes authenticating a user at a service kiosk. The user is authenticated based on a credential provided by the user. A service profile associated with the user is loaded. The service profile describes a device assigned to the user. An operable connection between the service kiosk and the device is established. Service information is obtained from the user via an interface at the service kiosk, from the service profile, and from the device via the operable connection. The service information describes a technical issue associated with the device. The device is configured via the operable connection to resolve the technical issue.
AI classification
Ownership
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.
assignment · 498820351
Assignors
SHELTON, GEROLD K, NOTTINGHAM, KYLE J, FREDERICKSON, MATTHEW
On an employer assignment, the assignors are typically the inventors.